flyingguitar
TS Member
I don't think it was explained perfectly, so from my understanding there is no Virtual queue and it works more like the current paper tickets but instead of a person writing the time you scan a QR code and the app will time you out.- The existing one you select your ride within the app rather than having to physically visit the attraction entrance to join the "virtual queue". Again this is unclear from the explanation but seems particularly problematic at a park the size of AT. People have mobility issues. Facilities are limited in some areas. If you have a 90 minute time out for example then you might need the sensory room but have to spend 30 minutes trekking in the opposite direction if you want to join a queue first? It's going to add a lot more planning to some peoples visits and result in a sizeable decrease in the number of attractions they can use in a day.
Facilitating ride closures and additional queue times are excellent new features though, as is the digital identification.
I expect some people will argue it's unfair under the existing system that "travel" time between rides is included in the time out but personally i think this is a reasonable accommodation for people who typically spend most of their lives facing disadvantages and obviously not something that could realistically only be allocated to specific RAP users.
so you walk up to the wickerman scan the QR code, then ride the wickerman and then a timer pops up to show you have (e.g) 20 mins left of your time out, then go to the other ride.
I think it is much better than the paper as you are including the time it takes to queue for RAP (which is another problem) I am not too sure which is better (a virtual queue or this time out system) but they both seem quite similar and means you only have to visit a ride once when you want to ride it.