Ride Access Pass and Disabled Access - 2026 Discussion

[Benzin]

If they wanted to be spiteful nothing stopping them retroactively applying it to existing bookings.

Truly would be problems. Not that it would affect Mrs Benzin as she would qualify for the changed criteria.

 

[Bowser]

If they wanted to be spiteful nothing stopping them retroactively applying it to existing bookings.

I'd be very surprised if they did that.

I do expect a lot of people will no longer qualify and as renewals come up, MAP purchases will decline accordingly.

If we no longer qualify then our 3 Merlin passes become worthless pieces of plastic unless we want to give them even more money for Fast Track. For us i'm glad that we've managed to make European park trips possible (for now) where this isn't an issue (also for now) but i appreciate for many that isn't possible and with Merlin's dominance in England this is nearly all they have.

Should be noted that it seems Paultons have also updated their RAP criteria to reflect the new symbols but have not adopted Merlin's fewer levels of acceptance.

 

[TPick]

It's in the email that was sent to RAP users from Merlin this afternoon.

As ever, no email received. Wonder what we need to do to get these emails sent to us, requesting multiple times doesn't seem to work.

 

[imanautie]

As ever, no email received. Wonder what we need to do to get these emails sent to us, requesting multiple times doesn't seem to work.

Basically if you miss the initial consent from when you initially sign up, too late. Been a thing with map orders for a while

 

[Skyscraper]

Basically if you miss the initial consent from when you initially sign up, too late. Been a thing with map orders for a while

I receive the RAP emails but don't have a MAP, unless it's from when I used to have one of the old Towers' Season Passes

 

[Bowser]

Its a better system overall. Not without its frustrations but improved.

Putting all the parks on one app is great. The ability to cancel. No repeat bookings. Multiple slot releases including last minute.

The change in criteria is the big concern. They’re ultimately weeding out the neurodivergent, who likely form the majority of users but its such a wide definition that some are going to unfairly get disqualified.

 

[Alphe86]

Looking at how this is blowing up on line.. they’re gonna have to release a statement at some point. Either there’s an error and these people are still eligible. Or an explanation for the changes. At the moment there’s just void and void breeds anger.

 

[Bowser]

Perhaps to be taken with a pinch of salt but web chat are telling people if you’re able to book a slot with your current card it will be accepted which was as i expected.

If your card doesnt qualify the system won’t register it.

Nimbus have digitally updated everyone’s cards which you can check here:

Access Card App

App for Access Card - accesscard.org.uk

app.accesscard.online