Craig
TS Administrator
Thanks everyone for your patience today while we've worked to move the forum over to our new software. There will no doubt be a few niggles to iron out which will be spotted by the eagle eyed lot amongst you, so just to explain how you should feed things back.
Don't forget you'll need to re-upload the avatar that you had onto the forum, as we're not able to transfer them over as part of the conversion process. To do this, highlight your name at the top right over the page and select the avatar option.
Individual account issues: If you spot an issue with your account (can't upload avatar/posting/login issues etc etc) then hit the question mark in the bottom right hand corner of the screen. A team member will get back in touch with you as soon as possible. Please include as much information as you can in the message, and a screenshot (there's an option for the widget to do this for you) if you feel it necessary
General feedback: If you have feedback about general usage of the forum or it's features, pop a post in here. You can of course still use the help widget if you wish
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There are of course changes to how the forum works, and we ran through some of the major changes over the course of this week in our announcement topic so please have a read if you haven't already, or if you need a little reminder.
We'll also update this post with known issues over the next few days, along with where we are at with resolving them.
Known issues:
Remember by default you will receive a notification for any topic you have posted in as well as those you have created. To change this, select your name at the top then select Preferences, select this link. Untick the box "Automatically watch threads that you create or when you reply...".
You may also be subscribed to individual topics or forums. To manage these, check your watched threads and your watched forums
Don't forget you'll need to re-upload the avatar that you had onto the forum, as we're not able to transfer them over as part of the conversion process. To do this, highlight your name at the top right over the page and select the avatar option.
Individual account issues: If you spot an issue with your account (can't upload avatar/posting/login issues etc etc) then hit the question mark in the bottom right hand corner of the screen. A team member will get back in touch with you as soon as possible. Please include as much information as you can in the message, and a screenshot (there's an option for the widget to do this for you) if you feel it necessary
General feedback: If you have feedback about general usage of the forum or it's features, pop a post in here. You can of course still use the help widget if you wish
.There are of course changes to how the forum works, and we ran through some of the major changes over the course of this week in our announcement topic so please have a read if you haven't already, or if you need a little reminder.
We'll also update this post with known issues over the next few days, along with where we are at with resolving them.
Known issues:
- Wiki and meetup system - This issue is now resolved
- User banners - At present, we're still discussing what to do in terms of restoring user banners. You'll find a user title for the same banner you previously had for the moment.
- Trophies - We're not actively using these at present, but may be considered as a limited implementation in future.
Remember by default you will receive a notification for any topic you have posted in as well as those you have created. To change this, select your name at the top then select Preferences, select this link. Untick the box "Automatically watch threads that you create or when you reply...".
You may also be subscribed to individual topics or forums. To manage these, check your watched threads and your watched forums
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