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2015: General Discussion

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josht said:
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Christmas event is open didn't even know so will just go and do spinball and Charlie
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I thought Christmas event wasn't open to non Hotel guests until the 2 weeks before Christmas or are they letting MAP in but just not advertising?
 
Looks far less impressive than previous years from that photo. Im sure in the past each grass bank on towers street were covered in Christmas trees.
 
Looks like you can order merch through email now by emailing retailproductenquiries@alton-towers

Looks like they deliver too
 
I always wanted one of the old 13 mugs when it first came out, they were massive tankards
 
Spark said:
I always wanted one of the old 13 mugs when it first came out, they were massive tankards
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The TPMDB is rather out of date now, but take it from me, the Th13teen mug is one of the smallest ones I own. Now the Oblivion Mega Mug, on the other hand.....
 
Mmm it was most certainly in the first season, it was like the Blivvy mug, I'me sure Saw had one too, obvs Saw themed but the following season i went they had changed them
 
There was a Th13teen mega mug? I must have missed that one. The only other one I remember seeing was a generic Alton Towers one.
Like I say, the TPMDB is far from complete and needs a lot of updating... :p
 
Leah said:
That's what I emailed them, i will post their response.
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Right, their response (and at the bottom, my original message):

Hi
Please see attached some of the stock we have available. Prices vary but if you see something in particular I can get that for you. You don’t need to come to the resort, we can send products out to you via post. We do have a standard delivery charge of £3.95. You do get Annual Pass discount on everything except monopoly.

We only have Alton Towers Resort pin badges available. In regards to Air merch, there is a pink Air keyring available and a Ripsaw medal. We only have small Rita hoodies.

Please accept my apologies, with the lack of availability, it’s a busy time of year!

Many Thanks Zoey

Zoey Phillips : Retail Manager | zoey.phillips@alton-towers.com | : 01538 704481

Alton Towers Resort | Alton | Staffordshire ST10 4DB | United Kingdom

Merlin Entertainments plc. Registered office: 3 Market Close, Poole, Dorset, BH15 1NQ. Registered number 08700412. Registered in England & Wales.

'This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.’

-----Original Message-----From: Leah Malcolm [mailto:mleah2258@gmail.com] Sent: 03 December 2015 17:04 To: Retail ProductEnquiries Subject: Merchandise

Hello. How do I order merchandise, what is the price, and Do I need to come to the resort to collect it? I'd b interested in pin badges, any air merch, insulated travel mugs, hoodies (small) and other general merch or specific ride merch (especially air and ripsaw). Also, would I receive I merlin pass discount? Thanks.
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I couldn't open the attachment for some reason, but I have forwarded to a desktop which should resolve this. And yes, I am interested in ripsaw merch ;)
 
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