Rick
TS Member
- Favourite Ride
- Crux
@Martin that's exactly what I have been saying on the whole.
Bar the treat everyone as equal thing - like I said previously, you need to offer different levels of product and the VIP pass is (currently) the top end of that.
The DYKWIAM BS is wrong and I am sure it is frustrating for some staff, but the solution is not to scrap the pass and withdraw premium options from the product. The VIP pass is literally an extension of fast track.
Bar the treat everyone as equal thing - like I said previously, you need to offer different levels of product and the VIP pass is (currently) the top end of that.
The DYKWIAM BS is wrong and I am sure it is frustrating for some staff, but the solution is not to scrap the pass and withdraw premium options from the product. The VIP pass is literally an extension of fast track.