-
ℹ️ Heads up...
This is a popular topic that is fast moving Guest - before posting, please ensure that you check out the first post in the topic for a quick reminder of guidelines, and importantly a summary of the known facts and information so far. Thanks.
2024: General Discussion
- Thread starter Craig
- Start date
jon81uk
TS Member
Hopefully if her phone is full of pictures of signs, she might spot the spelling and grammar errors in them.
Interesting to a point, hope there’s a follow up.
As others have said, left the some of the other topics off the table. F&B, Project Horizon, Hex, Skyride, Alton After Dark, Effects/Theming, Infrastructure.
I think there’s a wider discussion to be had about how the UK parks communicate future plans/vision, as at the moment it seems quite disparate.
siralgenon
TS Member
I think Bianca is going to wonders for the Resort which are so desperately needed. It's had over 10 years of I suppose you could say neglect, and I had honestly lost my interest in the park and the love I used to have for it. Her positivity, ideas and experiences shine through and I can't wait to see what she implements across the Resort to bring it back to the standards it deserves. The changes were already starting to show at Pirate Takeover and I can't wait for what's to come.
Very true, however it’s all about building a business case I guess?
This is purely speculation, but I’m guessing if you asked for additional funds to repair, restore and activate the waterfalls on CRR and the reason you gave was “because I want to / because they’re cool”, then that’s not as compelling as stating it will increase things like ride rating, guest satisfaction and re-ride ability.
If you can demonstrate some sort of ROI then you have a higher chance of getting funding from these big corporates.
I’m not saying having a boring Rapids ride could be the sole reason for poor guest satisfaction, thus people asking for a free fast track or something, but it all adds up.
siralgenon
TS Member
She states in the interview that the ride and guest scores went up when she re-instated the effects. If you take that attitude to the rest of the park you're on to a winner.
She doesn't have an unlimited amount of cash no, but when you look what she's done so far with what she's got then she's done a great job.
She doesn't have an unlimited amount of cash no, but when you look what she's done so far with what she's got then she's done a great job.
Well in fairness Rapids without the waterfalls is basically a lazy river so it makes sense why more guests started going on it once they were turned back on. That’s like saying guests score for Curse go up when more of the effects are working.
siralgenon
TS Member
Exactly, and in the past half of the effects never worked on Duel. Wicker Man had no flames last year which are making a return this year. It's all the little things which add up.
Little things that should be working anyway. Towers went below par and Bianca has pulled them up to what is expected of them. We can commend her work once Towers are back to their former glory
Matt.GC
TS Member
Passion and a good attitude. That's what she seems to have. I like the way she talked about standing in queues, site lines, lighting, that sort of thing. That's like retail porn to someone like me. Always looking for things that you don't spot day to day, but your customers will.
But the purse strings aren't under her control. That's what concerned me about the waterfall conversion. It's undoubtedly better now that the waterfalls are back on, but the rapids are still crap, just a different shade of crap to what they were before. That takes cash to fix.
But the purse strings aren't under her control. That's what concerned me about the waterfall conversion. It's undoubtedly better now that the waterfalls are back on, but the rapids are still crap, just a different shade of crap to what they were before. That takes cash to fix.
havaska
TS Member
Just booked tickets to visit on 30th March for the Alton After Dark event. I only visit once or twice a year so just buy tickets for the days I go.
Just noticed a big improvement; when you get your tickets emailed to you can add them to Apple Wallet or the Google equivalent. This wasn’t the case previously you forced into using their app (which you can still add the tickets to mind).
A small thing but it makes the customer experience that bit better without a lot of effort on their behalf.
Just noticed a big improvement; when you get your tickets emailed to you can add them to Apple Wallet or the Google equivalent. This wasn’t the case previously you forced into using their app (which you can still add the tickets to mind).
A small thing but it makes the customer experience that bit better without a lot of effort on their behalf.
Bowser
TS Member
That is good, wish you could do that with the MAP site, pretty annoying trying to load the tickets at the often signal free parks (unless you can and i'm an idiot).
Steve74
TS Member
You could always take a screenshot of the tickets beforehand and then just show those when needed?
