A couple of weeks ago I was talking to a lady who works in finance at Alton Towers. I said it must get a bit boring, just looking at numbers all the time, but she said she finds it interesting because no two days are the same. Then she said, “Last week I had to order a big skip to put the Nemesis ride in. Shame to see it go, really”.
Being serious, how well informed the staff are about future developments will depend partly on the park. In Merlin’s case I get the impression that quite a lot of decisions are quite last minute, so no one knows for sure what’s going to happen until near the time. There also tends to be a lot of management changes that might affect things.
But if they’re planning to refurbish a ride, I can imagine that the technicians would know, because it could affect which parts they order. You might not want to order a load of spares for a ride that’s going to be ripped out at the end of the season. Given that this is Merlin, non-safety critical parts might not get fixed at all if they break and the ride’s going soon. The engineers are having to make decisions like, “Do we weld the part or replace it?”, so for them knowing which rides are likely to go soon is genuinely useful.