Blackpool Pleasure Beach: 2023 Discussion

[Poisson]

I want BPB and Hot Ice to be successful, that's the thing. HI gets good reviews constantly, nothing wrong with the show, it is how it is run.

 

[Themeparksandy1981]

Who write theses reports

https://www.travelsupermarket.com/en-gb/blog/inspiration/10-worlds-best-theme-parks/

The pleasure beach wouldn’t even be in the top 20 in the world.

 

[b2311e]

Not sure if this is news or not?
Opening hours for Saturday 22nd listed as 10am-10pm, Sunday 10am - 7pm

 

[John]

22nd is a late night riding event, has been scheduled for ages - that's why north meet is that weekend

 

[AT86]

Seems like that course in customer relations is paying off well.


From: https://twitter.com/mandsthompson/status/1677931035420512256?s=46&t=zG_i8R9vX93ZZU0RljfzWA

 

[b2311e]

I'm fairly certain the train lights have been messed with recently, they looked suspiciously clean last week

 

[Poisson]

The 1 man crusade to get the lights back on isn't going well, no matter how amusing it is

 

[b2311e]

The centre of the cattle pen in Big Ones station is back in use

 

[Ethan]

Seems like that course in customer relations is paying off well.


From: https://twitter.com/mandsthompson/status/1677931035420512256?s=46&t=zG_i8R9vX93ZZU0RljfzWA

That's absolutely shocking. Can't imagine how people on this forum would react if Towers communicated as badly as that.

 

[IDB]

Seems like that course in customer relations is paying off well.


From: https://twitter.com/mandsthompson/status/1677931035420512256?s=46&t=zG_i8R9vX93ZZU0RljfzWA

So should he carry on wondering, or stop? Confused.

 

[James5696]

I feel like Amanda sees the pleasure beach as a service she provides out of the goodness of her heart and therefore sees questions as a “beggars can’t be choosers” kind of thing.

 

[rob666]

It is a service she provides out of the goodness of her heart though.
And she gets very frustrated when we don't show the correct levels of gratitude for the service she provides.
Thoosies just have no manners these days.

 

[Ethan]

It is a service she provides out of the goodness of her heart though.
And she gets very frustrated when we don't show the correct levels of gratitude for the service she provides.
Thoosies just have no manners these days.

The guy asked a question. He got a rude and inappropriate response. I don't care if she's doing it for the goodness of her heart she could at least respond in a nicer manner. If you're aggressive with your customers you'll end up with no customers. If towers responded like that people would react very differently. She has no right to speak to people like that

 

[AT86]

The guy asked a question. He got a rude and inappropriate response. I don't care if she's doing it for the goodness of her heart she could at least respond in a nicer manner. If you're aggressive with your customers you'll end up with no customers. If towers responded like that people would react very differently. She has no right to speak to people like that

I suspect Rob’s post was laced with a healthy dose of sarcasm.

 

[b2311e]

Isn't the amusement park just the b-side to an ice show

 

[jon81uk]

The guy asked a question. He got a rude and inappropriate response. I don't care if she's doing it for the goodness of her heart she could at least respond in a nicer manner. If you're aggressive with your customers you'll end up with no customers. If towers responded like that people would react very differently. She has no right to speak to people like that

It’s also her personal Twitter account, it wasn’t posted from the official one, so could be said she is expressing her personal opinion on the vision for the ride and seems fine to me. Wasn’t especially rude, just giving her opinion rather than a bland corporate message.

 

[Rob F]

A member of our party had an issue at pleasure beach today not pleasure beach’s fault, have to say the customer service was spot on, merlin would have just been like tough ****

 

[MattyH]

I dunno, I hear Merlin parks are pretty good at dealing with guest issues.

 

[DistortAMG]

Seems like that course in customer relations is paying off well.


From: https://twitter.com/mandsthompson/status/1677931035420512256?s=46&t=zG_i8R9vX93ZZU0RljfzWA

People actually perceive that as being rude?? The world has gone mad.

Besides she's on her personal account, you can't expect her to be representing the park from there, even though she does.

 

[Fuct]

People actually perceive that as being rude?? The world has gone mad.

Besides she's on her personal account, you can't expect her to be representing the park from, even though she does.

Not rude, just unprofessional. Regardless of whether it's a personal account or not, she's a public facing person involved with the company and by virtue she represents them.