One person even said "19 seconds in and it goes through the frame of the other roller coaster... hope they haven't stuck to their plans."
Also, I think a lot of people still judge things based on statistics, as when I was talking to my parents about this, their first questions were "how tall is it?" and "how fast is it?" When I told them that it was 88ft tall and went 50mph, they said "that's really slow for a modern coaster!" I then explained to them about how it would probably feel faster on the ride due to the pacing etc, but my point still stands.
You can't really blame people who haven't ridden many coasters for judging things based on stats, though, as it's often the only point of reference they have with new ride types.