Digipass Photo Pass

Discussion in 'General Discussion' started by e4kenndr, 24th Feb 2016.

  1. Rob

    Rob TS Forum Team Team Member

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    I did not get it myself but a few others did on Saturday and it seemed to work really well! Nice idea.

    :)
     
    Burbs likes this.
  2. kris3012

    kris3012 TowersStreet Member

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    Yes one downside I found was with walkabout photos we managed to get one by the smiler but as we had to queue at the photo kiosk for it to be added I ended up queuing for 20 mins without it moving (as they only have one printer for some ridiculous reason) as I had to leave it meant I wasn't able to get the photos added
     
  3. e4kenndr

    e4kenndr TowersStreet Member

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    Thing is this needs sorting, and needs sorting now, it's an expensive product considering it's not costing them any ink or anything!

    I hope you both write complaints and maybe try for some of your money back as you weren't aware of this silly rule.

    I can understand they don't want people abusing the system and selling photos to other random riders from their account, but they need to at least be a bit liberal, as long as you're not asking for images of the entire train or something!

    Also... this Qing for the photo malarky is going to get annoying, why can't they just say here's your personal account link... enter the photo numbers u want and you can download that photo?!
     
  4. Anomis90

    Anomis90 TowersStreet Member

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    The queue was to get the actually pass.. Which obviously was busy seen as people were waiting till the end of the day and they only had one printer running.
     
  5. Helen

    Helen TowersStreet Member

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    I bought one this year, Have found it fairly easy to use. You simply scan your pass at the end of the ride, tell the staff your photo number and that's it. I also ask for a receipt just in case. Used it several times on Sunday and all photos were added to my account. I don't normally buy the ride photos, maybe 4 a year at most. But with this I get every photo and then decide if I like them or not at home, Overall, I am happy with the value. We visit all the parks included so really will get the value from it.
     
  6. kris3012

    kris3012 TowersStreet Member

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    I think for 40 quid they are very good value if u visit regularly
    I begrudge paying 10 quid a pic but £5 a pic with the pass makes it a bit more tempting should I decide to buy one
     
  7. e4kenndr

    e4kenndr TowersStreet Member

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    So you collect these at the newly painted yellow photos thing on towers street rather than the box office?
     
  8. simps100

    simps100 TowersStreet Member

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    Have used the Digipass at Thorpe / CWOA and had no issues on any ride atall collecting photos of other people in my group (photos which i was not in) they were quite keen to load on as many as possible actually which was nice!
     
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  9. kris3012

    kris3012 TowersStreet Member

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    Yes mate
     
    e4kenndr likes this.
  10. bluesonichd

    bluesonichd TowersStreet Member

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    Anyone else found that not all their pics get uploaded.
    Disapointing when they say it can take 24 hrs for them to show. Bit late by then :/
     
  11. Danny

    Danny Leicester Melvin Rong

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    All of my photos yesterday were available, but the deck chair photos from Splash on Sunday night sadly didn't make the cut.
     
  12. kris3012

    kris3012 TowersStreet Member

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    Yes I found this as well although only the odd one most was pretty much instant
     
  13. bluesonichd

    bluesonichd TowersStreet Member

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    None of my th13teen pics show. Bloody curse of the dark forest.
    Maybe it's a plan by them to force you to pay a fiver for the hard copy :/
     
  14. Machin

    Machin TowersStreet Member

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    The deck chair photos don't get uploaded online, they never have done. However a quick email to Picsolve with the code and they can send it you.
     
  15. Danny

    Danny Leicester Melvin Rong

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    I was told that it would be once the pass was scanned, so sadly I don't have the code to send to them.
     
  16. Poisson

    Poisson TowersStreet Member

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    I got several photos on mine, only one failed due to an error by the staff member. One did not contain me (Nicole went separate on Oblivion to me) and there was no questions
     
  17. e4kenndr

    e4kenndr TowersStreet Member

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    Grrr! Glad I'm not the only one that has lost photos, have about 7/8 missing! Infuriating, I hope to god they have them somewhere in the system still, the staff at each kiosk kept telling us where we'd been before from our logs so I assume (and hope) that it's a case of they have them still but there's a link or something broken with the customer facing system. I'll be annoyed after paying £50 if I then lose those photos forever and have to chase them up after every trip we take.

    FYI for anybody going and using a digipass in the near future, I'll be asking for a receipt with a code on as well from now on, although Nemesis was having issues on Thursday with the digipass scanners and gave me a receipt with a code instead... needless to say this still doesnt work either after 48 hours (online it says wait 24 hours, on the app it says 48)

    All you get is: Photo(s) could not be found or are not yet available. Double-check your code or try again later.
     
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  18. djtruefitt

    djtruefitt TS Site Team Team Member

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    I had a couple of photos missing, however they have all appeared now. They told me it can take 48 hours to appear online.

    Only issues I have had is I have had one wrong photo uploaded, and also one of the smiler photos had me on the group shot, but some randomers on the close up shot, who weren't even on that train. So that's clearly a issue with the system and not the digipass.

    My main issue at the moment is Galactica photos, I have about 50 on my app, because each photo has four templates and they keep duplicating, and then when I upload more photos Galactica ones keep appearing as well!

    I have emailed picsolve about this so let's see if they reply.
     
  19. bluesonichd

    bluesonichd TowersStreet Member

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    Oh gawd those Galactica photos. I have about 100 photos and half of them are galactica. Wish it would stop downloading them.
     
  20. e4kenndr

    e4kenndr TowersStreet Member

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    Well over 48 hours for me now and still nothing appeared, also emailed them yesterday but doubt I'll hear anything back until Tuesday with it being a Bank Holiday weekend - just hope they don't get deleted. And yeh tons of Galactica photos here too, not only with different backgrounds (I think there's 4 different backgrounds in total) but same image duplicated loads too X 4!
     

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