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Forum Quick Questions

Tapatalk has been around for donkeys years, from an era before many forums (and websites in general) had adopted responsive design to make them “fit” a mobile display properly. Tapatalk solved that need by giving any forum that supported it a mobile-friendly experience without forum owners having to rewrite their front-ends to adopt new technologies.

It also worked well for people who used multiple forums, as it allowed you to pull all of them into one place, making it that bit easier to keep up to date.
 
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And there I was assuming it was just my iPad being an iPad. (I'm so used to certain things not displaying properly, or just not working at all on my old one I sometimes forget I upgraded earlier this year).
 
It can happen when the automated spam prevention flags it accidentally. The team will approve it when they get chance, has been actioned now for you :)
 
Might be more of a Chrome specific issue, but recently getting more and more 1034 errors when trying to access TST. Cleared site specific data, no joy. Log in on Incognito and works fine. Cookies are enabled.
 
With my 2FA to get onto the forums, I’ve noticed that the trusting is only lasting for a very short period on my iPad even if I click “Trust this device for 30 days”. This only started a couple of days ago, but it seems to be happening practically every time I log on now.

Does anyone know why this might be happening?
 
Matt N said:
With my 2FA to get onto the forums, I’ve noticed that the trusting is only lasting for a very short period on my iPad even if I click “Trust this device for 30 days”. This only started a couple of days ago, but it seems to be happening practically every time I log on now.

Does anyone know why this might be happening?
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Because TS thinks you are untrustworthy?

Or @Craig has employed Alton towers tech services to fix the servers….
 
Matt N said:
With my 2FA to get onto the forums, I’ve noticed that the trusting is only lasting for a very short period on my iPad even if I click “Trust this device for 30 days”. This only started a couple of days ago, but it seems to be happening practically every time I log on now.

Does anyone know why this might be happening?
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Seems all good here on iOS on my iPad and iPhone. Have you cleared your cookies and restarted your iPad? I did the same for testing here last night and I’m still logged in without issue. If it’s on the web app, try removing and readding it.
 
I’ve tried that, and the issue seems to be persisting.

Bizarrely, though, it’s only the Google app on my iPad having issues. The Google app on my iPhone does not seem to be having the same problem, and the Chrome app on my iPad also does not have the same problem.

It also seems to be a XenForo issue rather than a TS-specific issue, as CoasterForce seems to be having the same issue for me at the moment on my iPad’s Google app.

The only potentially connected thing is that I have had to occasionally use private browsing mode on Google for something recently, and it seems to log me out when I go into private browsing and come out again, but I’ve used private browsing before and this has never been an issue in the past. When I did a test, entering private browsing and leaving it again on my phone’s Google app also did not cause the same problem, so it seems to be limited to my iPad.

Bizarre…
EDIT: I tried it on a site that hasn’t got XenForo forum software, and that logged me out as well.

So from having done a bit of troubleshooting, the issue seems to be triggered when I use private browsing mode on the Google app on my iPad rather than something within the remit of TS.

I’ll look a bit further into it…
 
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Just got an anti virus notification when opening the forum on desktop (win 10, Chrome browser), which stated the threat category as "html:script-inf [susp]"

Any idea as to why this might have suddenly come up?
 
John said:
Just got an anti virus notification when opening the forum on desktop (win 10, Chrome browser), which stated the threat category as "html:script-inf [susp]"

Any idea as to why this might have suddenly come up?
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Not sure on that one. Do you know what page you were accessing and which anti-virus you're using that flagged that? I've not seen anything on other Windows PCs I've tried accessing the site, so most likely a false positive.
 
No idea, think I had several tabs open though so it could have been any of the threads posted in last night. All looks fine this morning though so a false positive seems most likely
 
I'm getting a lot of 'This page could not be loaded' on Firefox - almost constant. Hitting the reload button then takes me to whichever page I was after straight away. No other site is having this issue and it's fine on mobile so for once it's probably not me.
 
Martin said:
I'm getting a lot of 'This page could not be loaded' on Firefox - almost constant. Hitting the reload button then takes me to whichever page I was after straight away. No other site is having this issue and it's fine on mobile so for once it's probably not me.
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Not seeing anything when I’m testing with Firefox here, so doesn’t appear to be a general browser issue. Does the same thing happen with another browser on the same device? Does Firefox work in private browsing mode or after clearing cache/cookies?
 
Weirdly in private mode on Firefox when it happens it just tries loading the page then gives up and remains on the current page, rather than redirecting to the 'can't load this page' page.

I've just tried Edge and that doesn't seem to be suffering the issue at all
 
Hmm, I’ve tried browsing the site for a good while this evening with Firefox, mucked about with privacy settings on strict and not been able to reproduce the issue. As it’s only happening in Firefox and if you’ve done clearing cookies, private mode, disabling extensions etc the only other thing I can suggest is to reinstall Firefox I’m afraid as it seems to be a local browser issue over anything major.
 
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