Although Alton towers could only take action if the facts were wrong, and the article caused them damage in some way.
The facts burried deep in the article appear to be correct, in that the ride stopped, those on board were stopped for a short while on the lift hill looking straight down ( if they removed the goggles) and after a while they got off the ride.
The way the article is/was written though is pure dramatic exaggeration made to look like some horrific event when really it was nothing of the sort.
what next?
Alton Towers visitors tell of horror as Bus stops while transporting them to ( or from) park.
A bus transporting 56 Alton towers guests came to a dramatic stop on a busy road, putting the lives of all those on board in danger, Brunette Kayleigh, age 22 who was wearing a revealing low cut top, said she though she could die as something could have ploughed into the back of the bus injuring everyone on board