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This is a popular topic that is fast moving Guest - before posting, please ensure that you check out the first post in the topic for a quick reminder of guidelines, and importantly a summary of the known facts and information so far. Thanks. - Thread starter Craig
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Quick Questions
GooseOnTheLoose
TS Member
Cash is still accepted at Towers Trading:Minor pedant here.
Do they actually still take cash?
Other outlets don't...especially beer shops.
Apple Pay / Google Pay are technically virtual credit / debit cards, linked to your original, but created each time you use service on your device. Both would require you to present them to the card terminal.How about ApplePay?
🪿
Skyscraper
TS Member
Express parking is £10 for PassholdersI’m a platinum pass holder, did I read somewhere I can pay a discounted fee to park in disabled/priorty?
Many thanks!


Car Parking Prices and Information | Alton Towers Resort
Enjoy easy, practical parking at Alton Towers. See more about car parking fees & express time-saving options. Alton Towers Parking is free for hotel guests.

Bowser
TS Member
I’m a platinum pass holder, did I read somewhere I can pay a discounted fee to park in disabled/priorty?
Many thanks!
You can pre book express parking for half price.
Photo finish with @Skyscraper there!
Whacky Worm
TS Member
Did anyone else take out an annual photo pass for Alton Towers this year? We did on the first day and it worked a treat, gradually amassing a whole gallery of photos over the season, till September when they were all suddenly wiped, with just a couple remaining from our most recent trip (now with a 45-day expiry date on them). Asked Pomvom about it, they just said tough - all photos are kept for just 45 days before being removed and that’s that. This wasn’t the deal when we signed up for the pass - all we were told was that the in-app storage would top off at 200 photos, after which we’d have to manually delete photos to create space. No mention of expiry dates and photos being automatically removed, otherwise we wouldn’t have signed up for the thing in the first place. Doesn’t seem right to to change things so dramatically without fair warning, surely?
GooseOnTheLoose
TS Member
It's not and I implore you to have a look for a copy of the original terms of service that you agreed to. You were most likely emailed a copy when you signed up for the service, have a dig around and let us know if you find it. I would be curious to see what it says.Did anyone else take out an annual photo pass for Alton Towers this year? We did on the first day and it worked a treat, gradually amassing a whole gallery of photos over the season, till September when they were all suddenly wiped, with just a couple remaining from our most recent trip (now with a 45-day expiry date on them). Asked Pomvom about it, they just said tough - all photos are kept for just 45 days before being removed and that’s that. This wasn’t the deal when we signed up for the pass - all we were told was that the in-app storage would top off at 200 photos, after which we’d have to manually delete photos to create space. No mention of expiry dates and photos being automatically removed, otherwise we wouldn’t have signed up for the thing in the first place. Doesn’t seem right to to change things so dramatically without fair warning, surely?
If you haven't backed up the photos yet, all hope might not yet be lost. I doubt they've purged them from their servers just yet, so you could submit a GDPR request.
Whacky Worm
TS Member
Thanks very much. I was just issued with a QR code from the Box Office when I signed up (the same system as when you buy an all-day photo pass), no terms of service or email came with it. Yes, I reckon the photos are still on their servers too (the same company seems to deliver the photos for BPB and other Merlin parks and have in the past retrieved individual images long after the original event) - but how would I go about submitting a GDPR request?
Excalibur
TS Member
Just as a FYI passholder parking is now sold out till firework weekend.Express parking is £10 for Passholders
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Car Parking Prices and Information | Alton Towers Resort
Enjoy easy, practical parking at Alton Towers. See more about car parking fees & express time-saving options. Alton Towers Parking is free for hotel guests.www.altontowers.com
Priority yes, disabled noI’m a platinum pass holder, did I read somewhere I can pay a discounted fee to park in disabled/priorty?
Many thanks!
Bowser
TS Member
I believe that wind speed and chance of lightning are bigger factors than the ammount of rain when it comes to shutting rides.
Except for Thirteen which seemingly closes in a light drizzle
I just managed to book for 27th for my son. So keep checking !Halloween school holiday weekend? They'll all be booked up. You'll have to get to Guest Services early on both days and get on the stand by list in case people don't show.
AltonLover123
TS Member
Except for Thirteen which seemingly closes in a light drizzle
Hasn’t been like that for a long time. Heavy rain, yes. But drizzle no. That joke is long gone.
Secret Weapon
TS Member
Just a quick question: given that the standard car park is right next to Forbidden Valley (specifically, Nemesis Reborn), is there any reason why Alton Towers have never created a side entrance into the park that way, instead of everybody having to walk all the way to the main entrance?
Skyscraper
TS Member
There is a side entrance to Forbidden Valley, for hotel guests only. It's not big enough to be used as a general second entrance though.Just a quick question: given that the standard car park is right next to Forbidden Valley (specifically, Nemesis Reborn), is there any reason why Alton Towers have never created a side entrance into the park that way, instead of everybody having to walk all the way to the main entrance?
AltonLover123
TS Member
Just a quick question: given that the standard car park is right next to Forbidden Valley (specifically, Nemesis Reborn), is there any reason why Alton Towers have never created a side entrance into the park that way, instead of everybody having to walk all the way to the main entrance?
Infrastructure.
The valley couldn’t handle the majority of the parks peak attendance coming in that way.
GooseOnTheLoose
TS Member
Yes. The actual Alton Towers.Just a quick question: given that the standard car park is right next to Forbidden Valley (specifically, Nemesis Reborn), is there any reason why Alton Towers have never created a side entrance into the park that way, instead of everybody having to walk all the way to the main entrance?