This is a two section issue. First off, the boards. The policy should be made clear, let's remember these people (AFAIK) are actors, they aren't standard Towers staff. Clear guidelines need to be in force.
Secondly though, this is a conga line attraction. It is dark, disorientating, and goodness knows at points at the front of the line twice yesterday I had problems finding my way around, especially in the strobe bits.
I think the manner it was handled sounds from your report disgusting, the boards need to be addressed, but I not surprised that a stick is not permitted.
Meat Pie said:
The irony of acccusing a disabled person (who by the way had their Blue hologramed badge to prove he isn't a nutter with a stick for beating) is that actors are more likely to be punched by any of the other visitors than whacked by a stick that the owner requires to balance.
That suggests all people with disabilities are not capable of getting spooked/violence. That's just not true. You kind of used a reverse prejudice there dude!
- Seriously though, a blue badge does not automatically mean to the staff that this person is not capable of a violent act - or for that matter, someone else grabbing his stick even.
Having physically disabled relatives, I am actually speaking with experience, this is an old building & in the 1800s consideration towards disabilities in building personal folly homes was not exactly high on the agenda. That isn't Towers fault.
Personally I am more surprised you have been through the Towers mazes before, fair play to your Dad for doing it of course, on the whole though Towers provisions for disabled guests is pretty decent really.
