Okay, I've been away from this forum for a while now so I haven't really had a chance to share my thoughts on The Smiler.
First off, unfortunately I am in a position where I will probably only get to visit the towers every few years, and due to this, I have not ridden the ride yet. So, instead of talking about the ride experience etc, I'm going to talk about the bloomin' awful issues with it!
Yeah, kinks are to be expected with a new ride, but I wouldn't expect it to be falling apart within the first year of operation! Considering that more than once has bolts fallen from it, I don't really know what to suggest to the Towers, since this is now clearly a ride design issue.
Also, the choice of Gerstlauer for ride manufacture over B&M... I kind of get behind it.
If it were B&M not only would have this thing cost so much more than it did, but I also don't think it would look as imposing as it does. Picture The Smiler with a B&M track, and then look at an actual image of it. Gerstlauers track looks much more tangled than B&M.
Anyway, there's some of my comments on the ride. I hope to get the chance to ride it soon!