Had a good day at Thorpe park on Saturday (May 19th). Think there was a fair number of new staff, we got a free refill on the annual pass cup at one stand.
Had it's it's down sides too though, swarm was being sent with empty rows because the baggage hold (which I was at first pleased to see open) weren't getting through people fast enough. At one point we queued longer to get our bags back after the ride than we did to get on the ride, they were swamped and obviously would've been better with one new member of staff and one experienced one until they got the hang of where all the numbers were.
The audio after dark was crap. Random urgent messages to collect supplies when it was otherwise quiet meant a lot of rides lost their atmosphere.
Wasnt too impressed with the annual pass only attractions, in my opinion an annual pass is simply a ticket I purchased and perks shouldn't be offered at the detriment to guests who bought a one off ticket. Was a real shame to see guests dissapointed and turned away at the gate. Maybe there is a better way to offer the perk (after regular closing, or at least advertise that the ride will be effectively closed after 6pm). It was still showing open and 20 minute queue on the boards, which is going to be a bad guest experience.
As for TWDTR, I thought the corridors were great, added a good bit of suspense. I was less impressed with the mannequin (to see a couple moving might've helped). The stall effect with the coaster car mid-ride was really great though, very impressed with that! Both actors in the ride (mechanic and walker) were great and putting their all into it!
Overall, excellent day out though (above are nit picks), the queues were moving reasonably well, swarm was super smooth and it was the first time I've seen it in the dark and it looked fantastic. Effects were all doing well in the day time, with fire on swarm island and steam around nemisis inferno. Tried the sticky sisters for food and was reasonably impressed.