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General Queue Times Discussion

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I wouldn't have though the football has a lot to do with it, the park shuts at 7 and most people on park are probably going to be watching the game and will just leave early.
 
I mean we've got to be fair and say some people won't be interested at all, which is fine by me, it will just be a normal day for some people (albeit a small minority) and like I've said I'd expect most people on park to leave early.
 
MakoMania said:
Rita in particular was a massive problem yesterday queue wise compared to other rides in the park. Train dispatches were decent enough, but the ratio of main queue to RAP & fastrack was appalling. An advertised wait of 25 minutes (which would’ve been fairly accurate normally) turned out to be an 80 minute wait. It took 20 minutes from the front row queue separation point to the station alone.

Oblivion, Wicker Man and Nemesis operations were excellent though. All on full capacity, fast dispatches and well moving queues.
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Yes fully agree! Rita also had quite a bit of downtime which wouldn’t have helped the queues when it was open!
 
I hope this is the right thread to put this in.
Anyway the other day when at towers I realised how inaccurate the times are for the rides.
Examples: rita 25 minutes - actually only waited 10. Nemesis 35 - actually only waited 15. Oblivion always seems to be the worse contender. It was meant to be 45 minutes and we waited about 15. I can't help but thinking they do this to sell FastTrack. What do you think?
 
JAperson said:
I hope this is the right thread to put this in.
Anyway the other day when at towers I realised how inaccurate the times are for the rides.
Examples: rita 25 minutes - actually only waited 10. Nemesis 35 - actually only waited 15. Oblivion always seems to be the worse contender. It was meant to be 45 minutes and we waited about 15. I can't help but thinking they do this to sell FastTrack. What do you think?
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The queues have always been inflated just to prevent a surge of complaints. End of the day it's better for a queue to be overstated than understated. You've got to remember with rides like wicker man and nemesis back to full capacity, they're flying through the queues and rarely get long waits now. Look how much filling all rows and removing some dummies has helped with th13eens throughput and therefore reducing waiting times. There's only 1 row of dummies now and you can seat 18/20 instead of what used to be around 8/20 not long ago. Lower throughput rides like Rita and The Smiler will always have longer queues as they're getting through less people each hour
 
Ethan said:
The queues have always been inflated just to prevent a surge of complaints. End of the day it's better for a queue to be overstated than understated. You've got to remember with rides like wicker man and nemesis back to full capacity, they're flying through the queues and rarely get long waits now. Look how much filling all rows and removing some dummies has helped with th13eens throughput and therefore reducing waiting times. There's only 1 row of dummies now and you can seat 18/20 instead of what used to be around 8/20 not long ago. Lower throughput rides like Rita and The Smiler will always have longer queues as they're getting through less people each hour
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This is a good point and I am well aware of the fact they overstate them just too avoid complains but sometimes it is ridicously obvious a queue is going to to shorter than what the app says and they seem to leave it which leads me to believe it is not only about avoiding complains but also about selling more fasttrack from the app when people look at the times page.
The operation on nemesis and wicker man are superb but the operations on galactica really don't seem that good at the moment. I presume they must've been short staffed as they were running one station on a busy day and the staff where shouting at each other across the station and had less people checking restrains at usual. The operations were painfully slow sometimes and sometimes they where flying through a train. They were obviously over worked. To be fair this could have been a one off.
 
Are the queue times being set automatically or manually by staff? I know there are issues at the moment due to people social distancing (or not) in the queues. Presumably if that stops next week then the times will become more accurate again.
 
Alsty said:
Are the queue times being set automatically or manually by staff? I know there are issues at the moment due to people social distancing (or not) in the queues. Presumably if that stops next week then the times will become more accurate again.
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But surely after almost two years of this they have a decent idea what the queue length is. Especially as they have to run through the queue at the end of the day after the park closes.
I might be being cynical but I am sure that they make them higher so that when you look at the app, you could be at the other end of the park, you buy FastTrack for the ride you are looking at before you are there.
 
It's variable though and depends on the guests in the queue at the time which makes it hard to predict. If a queue rack is full of people every two metres it's very different to the same queue full of people with no social distancing at all.
 
Alsty said:
It's variable though and depends on the guests in the queue at the time which makes it hard to predict. If a queue rack is full of people every two metres it's very different to the same queue full of people with no social distancing at all.
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yes I am probably over thinking it.
 
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