James said:GaryH said:smidgey said:Just back from the resort! Had a really good day but someone implements things without thinking of the impact on guest satisfaction. I purchased an on ride smiler photo and asked to pick it up later as I always do - they now charge a £1 for this service per ride. Shameful.
Whhhaaaaatt? Is this for real or a wind up???
They've been doing this for years (I say years, at least since 2010 if not 2011). It was 50p a few years ago although went up to £1 in 2011 or last season.
I remember seeing it years ago and having a massive rant to a friend about it. Money grabbing at its very best (or worst rather)!
Funnily enough, I have never been charged for the pick-up later at the front service. Last time I used it was opening Saturday of The Smiler. Must be a recent introduction and one I am not keen to see. If it is true, hopefully the abolish it ASAP!