I think for me one of the biggest annoyances with this ride is that it has a trackless transit system, yet barely seems to use it.
Take a look at Pooh (One of Disney's other trackless systems) and it has those wonderful dance scenes, where it throws a few vehicles into a large room, and makes them all dart around, constantly moving in and out of each other. Occasionally a vehicle will peel away and travel into a little side scene, allowing for story progression. This is the sort of thing I was personally expecting from it, and there are certainly many points in the film I think could have lent themselves to this.
Another one of the big benefits of trackless is that you can bring new levels of theming interaction into play, thanks to the freedom the vehicles have. I imagined perhaps some scene where the riders are traveling down a straight path, maybe darting from one safe spot to another in the kitchen, but suddenly, without warning the giant wheels on a trolley appear and roll out in front of you, prompting a swift and speedy manoeuvre around them. Again though there seems to be no such moments as I can see.
Here though aside from a couple of moments I get the feeling that they could have just used a custom tracked solution and saved some money to pipe into other areas of the ride. It seems to miss so many potential moments, favouring instead some film scenes taken from different angles.
I don't doubt that there was always going to be screens involved, but being a Disney dark ride, and with the choice of film, and not to mention the massive build up there's been over several years, I think it fails to deliver. Had this opened all those years ago when the rumours first surfaced it would probably have been far better received. But especially now the likes of Mystic Manor are out there expectations on this have been higher than ever, and for me as a Disney ride it has failed to meet them.