Went to Towers St Bar & Grill yesterday for food. I was surprised that my burger arrived so quickly, but they probably had everything they needed ready, and just had to assemble it all. It wasn't that bad, actually - while it's not the best burger I've had, it's definitely not the worst one, either. The bun was advertised as 'glazed brioche', but it wasn't, which was disappointing. The bun was still perfectly OK, though.
One moan I did have about the place, though, was that six of us ordered our food one after the other. Five meals arrived very soon after the other, but one - the smallest dish out of the ones we all ordered - didn't turn up. Half an hour after ordering, this was queried with one of the staff members, who said they'd apparently forgotten about it (which I find hard to believe, given that pretty much every table service restaurant kitchen gets a list of what food needs cooking and where it needs to go), and that it'd be another 'couple of minutes' before it arrived. Well, that 'couple of minutes' felt more like ten, and when this food arrived, there was no apology from the member of staff for the wait at all. Nothing. We were all rather annoyed, and complaints were made at Guest Services (now in the Box Office, for some strange reason). I just don't understand how it's possible for one meal out of six to be forgotten, especially when the actual dish isn't that big, and when they're all ordered at the same time!