Really frustrating.
I'm going this weekend, and despite popular opinion I really like the ride with the VR - plus I was there on AIR's opening day in 2002 so it has nostalgic value.
I appreciate there may have been complications etc but for a major ride to be down for 3 weeks really is poor. Merlin surely have enough money and influence to push this through faster than that, even if there has been a complication somewhere.
At the end of the day they're selling a product, and it doesn't cost any less to visit with Galactica down than it would if it was running. Obviously it's accepted that things go wrong from time to time, and if you're unlucky enough to be there when a ride is down then sometimes it's just one of those things. But 3 weeks?
I'll still enjoy my trip, but they're skating on thin ice, if another one of the big rides goes down it's going to cause yet more complaints, I'd have been fuming if I was there when oblivion went last weekend.
Doesn't exactly help that filler rides like ripsaw, NST and the Flume aren't available, either due to removal or, in NST's case just being ignored.
The fact they're pushing the 'big six' thing on their app when it's not actually possible to do it rubs salt in the wound.
The park will always be special to me personally for nostalgic reasons but at times it's so frustrating, especially as when you ask for answers you get corporate spiel. It wouldn't take much for it to be at its prime again, but stuff like this is infuriating.