Visited today, the place is now beyond a joke. The place has more upselling than Disney land, and the ride availability/queues are pathetic.
Decided to go on knights quest as our last ride, 15 minute queue apparently. We were very close to the end of the queue (6 people in front of us or something like that) and the last people on that cycle, as they let more than 25 q-bots on a single cycle.
They have signs up in front of the majority of the rides saying "this attraction needs to be clear for 5:30pm. Therefore the queue may close within 2 hours before this". Saying that the rides might close at half three or later isn't very good IMO.
As it turned out, lots of rides had closed by 4:30, an hour and a half before park close.
Also, lots of food outlets were shut all day including Mexican cantina, (adventure land) burger kitchen, and lots of kiosks and cafe's, all of these had signs outside telling you to go to pizza pasta, the premium priced buffet. This is on one of the busiest days, not good really.
The queues for everything were huge. I wouldn't complain about this normally, as it is an event, but it was so infuriating because it was taking them so long to load/unload the rides. It took them 8 minutes to unload and start heartlake express.
The fireworks were good, and made good use of the harbour for the pre show, but it's not a huge area to make your prime viewing area. Standing outside for 2 hours (to get a good spot, and the rides had closed anyway) being ran over by pushchair is not fun. Also shutting the toilets off 20 minutes before the show is not a good idea. It really isn't.
The upkeep so some of the rides is beyond ridiculous. I hit the target in laser raiders dead on several times, yet it did nothing. The queue line used to be interesting, but now they have removed the interactive features. Many of the rides have the same problem, including submarine voyage.
Sorry about the rant, but I'm just really angry after this day and waiting an hour and a half to get of the car park.