I'm here out of a mixture of frustration and desperation after trying to organise an annual Scare Fest and Fright Nights visit to Alton and Thorpe only to discover I can't go to either this year as RAP slots are already gone.
I'm a RAP holder, used to be a MAP holder but not for a few years now after too many bad experiences. I did not know the system had changed up until today when trying to book for the two spooky season events. Double-checked my email inbox in case I somehow missed a communication from Merlin, but nope, no email notifying me of the change. Just a whole bunch trying to get me to buy a MAP again.
Edit: I almost booked a Thorpe cabin stay without even realising the system had changed! The only reason I didn't was because the booking system was broken and returned an error. I just happened to click on the RAP FAQ while browsing the site in general, and, to my horror, that's when I found out about the new system.
After reading here how early slots have booked up, I guess I didn't stand a chance
I have the delightful combo of ASD, ADHD, sensory problems, Dyspraxia, and a fun combo of medication for a mixture of other physical issues that means I both get extremely dehydrated & frequently need to use a toilet as part of the meds' side effects.
Part of my sensory problems are auditory, but than can be helped by wearing ear plugs or ear defenders. The bigger issues are my tactile sensitivities which make it extremely difficult to be in enclosed spaces where people will end up brushing against me etc. That + the frequent need for the toilet are what granted me the queuing symbol on my Nimbus card & ultimately, a RAP. Both of which were things I was encouraged to apply for by a doctor I was seeing in relation to my autism and sensory difficulties.
As I imagine is the case for many neurodivergent people, my dad acts as my carer. When I was younger, in the days before I had RAP, we would only ever go to theme parks on rainy days outside of school holidays (basically, if he was rained off of work), and if visiting on a busier day, always purchase fast tracks. The handful of times we ended up unable to afford fast track and parks were busier than anticipated, the experience was awful. I wound up having meltdowns, and we left the park early with me in tears (this was before any diagnosis.)
It reached a point where I thought I was going to have to give up going to theme parks for good because all of the days that used to be 'safe' days seemed to be busier year on year.
Theme parks and horror are 2 of my special interests. I spend most of the year waiting for Halloween. Because of how stressful going to theme parks can be even with RAP, I limit my trips to once per year (for Scarefest at Alton and Fright Nights at Thorpe), even though I'd dearly love to be able to visit more often. Sadly, the stress can often outweigh the joy.
I don't even have the words to describe how it feels to find out that I can't even go at all this year. To say I'm utterly devastated would be an understatement.
I can understand the need for change in the RAP system as I've had some horrific experiences with it in the past as well as good ones. On multiple occasions, I've had no choice but to leave RAP queues because they're too long, and I'm unable to cope with that.
But how far in advance are RAP users expected to book these limited slots now and plan their days out?
When I can go depends on when my dad is able to accompany me (generally only weekends nowadays), and how my conditions are impacting me on any given day, as sometimes, I would be physically unable to travel and/or go outdoors.
We have never booked our Scare Fest or Fright Nights tickets before September in the past because it's just not really possible for us to do so.
So do we now need to watch the RAP booking system like hawks just to obtain a pass for days we may or may not be able to attend in the future?
If so, that seems like insanity, and not particularly accessible. With this new system in place, I am essentially unable to attend Scare Fest or Fright Nights this year for the first time.