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2018: General Discussion

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Selling off cuts of a wooden coaster and now a brick with a self chosen comment that will either be put towards a new toilet facility or new hotel.

"My contribution for something worthwhile to be built."

But I'm not an idiot to fall for this gimmick.
 
Does anyone else think it is rather worrying that it is almost 1 month until the park opens and no opening times whatsoever have been released?
 
Does anyone else think it is rather worrying that it is almost 1 month until the park opens and no opening times whatsoever have been released?
Theme Park opens at 10am, closing time is rather elusive...

https://www.altontowers.com/useful-info/opening-times/

Theme Park opens to all other guests from 10am. Park open & close hours will always be flexible to ensure we can give our guests great experiences – if the park is busy we’ll always do our best to stay open!
 
Arranging a taxi a month in advance? You're eager...
Yes I am :) I want to have everything sorted.



I got an email back from Alton Towers Resort about the closing times (someone called Russel)

"Unfortunately I am unable to advise of the closing time of the attraction at this time. I would advise to either email us again within the next week or keep checking on the Alton Towers Resort website at https://www.altontowers.com/useful-info/opening-times/."

It sounds like they may be announcing the times soon then.

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Yes I am :) I want to have everything sorted.



I got an email back from Alton Towers Resort about the closing times (someone called Russel)

"Unfortunately I am unable to advise of the closing time of the attraction at this time. I would advise to either email us again within the next week or keep checking on the Alton Towers Resort website at https://www.altontowers.com/useful-info/opening-times/."

It sounds like they may be announcing the times soon then.

Sent from my Swift 2 X using Tapatalk
I suspect you just got someone fired.
 
They have started sending out the so called confirmation emails confirming they have received the customisation information for mark on the park orders.
My email had my email address spelt as greogry@ not the correct gregory@ it should be. (My email provider is setup to catch typos)

The confirmation pdf isn't even personalised
https://drive.google.com/a/redstars...VA5X3VMOVpyNnV6bjdoaFBSODNB/view?usp=drivesdk

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Come on Towers. You could at least have written "Dear [insert name here]" in your template!
 
I have highlighted the best bits!
Dear guest,
Thank you again for making your mark on the park. We have received your order complete with what you would like engraving on your special brick.

The next exciting step is when we receive your brick on site and actually place it in the ground in its new home! As soon as your brick arrives on site we will send you your certificate so that you or the person the brick is for can make plans to come and visit your magical mark!

We can't wait to welcome you to the resort and we're so happy to have a little reminder of you every day!

Kind regards
Team brick
AHAHAHAHAHAHAHAHAHAHAHAHAHAHA

PS. Please keep in mind that this, is sent out AFTER paying £50 for literally a brick!
 
Paid £40 with MAP discount also. Didn’t think it was so bad, very special place for my family at the end of the day and now hopefully we have a lasting momento
 
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