Re: Thorpe Park
pluk said:
Everything else negative said about the place is pretty much on the button. The park itself is decent enough, its operations though are shocking. But at the moment I'd say that goes for all of Merlin really.
See, this is where I think caution is required, as I don't think it goes for all of Merlin. I have met many fantastic members of staff at these parks, those there for the passion and to deliver a fantastic day out. Slightly disingenuous of me in some regards, as I believe I know how you mean what you say. It is, more indicative of the organisation - the problem for me, is that I actually think much of Merlin's present, and very obvious issues, actually relate to very FEW individuals within the corporate structure.
I was going to add to my own post last night to clarify my opinion on this further.
There are many staff that should be commended. Particularly those, whom have to take the crap for the utter, well numpties quite frankly, above, whom hide from the limelight and employ others to deal with issues they themselves have created. Once again, this contaminates a structure - and the issues become manifest and self evident.
To me, "Merlin" in comparing themselves to the bigger organisations (with whom, they clearly do NOT compete), is akin to simply using fancy names to describe a good rump steak and chips pub lunch, whilst trying to charge and appear as a 2 Michelin starred restaurant.
Size, and fancy jargon, has taken the place of quality. The wrapping, or "menu" looks good - but isn't all it seems once you take a bigger bite.
Also, I would like to add, that I have read some of your suggestions to deal with some of the issues inherent in the Merlin brand at present. From pricing, to organisation etc, and found them extremely insightful.
Pity they don't take them on board!! But hey, what you do guys know eh? ...
