Oh wow. And I thought Alton's opening times were bad! That's just ridiculous!!
Always the way with Merlin and actor based attractions. New thing grabs headline for first year then it fizzles and cuts get made.Spent an absolute fortune building it then keep it closed half the time to save money, priceless.
Yeah, I'm a celebrity not even open till the 21st, Derren Brown is a part timer only working 12 till 6 with many breaks.Always the way with Merlin and actor based attractions. New thing grabs headline for first year then it fizzles and cuts get made.
I'm not entirely sure, but TT had an event at Thorpe today which included some sort of "first access" to Derren Brown's Ghost Train, which is possibly the reason for the late opening...
Spent an absolute fortune building it then keep it closed half the time to save money, priceless.
Thorpe getting a hammering on Twitter at the moment...
Pretty shocking about the staff member on Inferno.
In my experience Thorpe have always been good with this kind of thing, but it only takes one person to let them down
There’s always two sides to a story. It’s probably a case of on Inferno the host got confused over the wristband, doesn’t inferno now have two disabled queue points? Ironically both up steps but the Red wristbands use the exit and others use the fastrack queue?
Not good either way though.
Completely agree with you and I wasn’t justifying what was alleged to have been said, it’s absolutely unacceptable.There are far better ways of handling the situation than saying "I'm not letting you on because he is not disabled enough", then refusing to get a supervisor and giving what was probably a fake name.
A simple, I'm sorry mate but you've come to the wrong disabled entrance, you should have gone to the fast track one because he can walk, this one is, yeah, for wheelchair users, I'll let you on this time, but next time go to fast track, thanks" would have surficed.
Unfortunately, common sense is not something that can be taught, as for the staff member, I think I know who they are talking about, he should be sacked as this isn't the first time I've heard of him giving people lip. Merlin are generally fantastic when it comes to disabled guests, unfortunately a single staff member can ruin that, like what happened to us at Alton last year and this lad here.
I'm sorry but that's not fair, I'm sure many young people (including me) are passionate about their work and work much harder than some of the older (and better paid) staff.Yeah @ringo there's always two sides and I can imagine the guy was already ****ed off and short tempered having been screwed around already at the entrance plaza, but Thorpe's staff can be extremely frustrating, sometimes in GS you literally have to jump in front of staff to get them to notice you since they are usually too busy chatting to notice the queue is out the door.
I guess this is what you get when you employ school leavers and college hangouts on summer jobs, they just don't give a **** at that age, nobody does, I remember what a ****er I was when I was 17, and peoples attitudes have only got worse since then.
EDIT: I don't know about anyone else here but personally I'd love to work at a theme park for a year or two.